initial

sql/migrations/003_tickets.sql

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+-- Tickets (tasks / QA / user issues) — same console as crash reports.
+-- Run: mysql -u root -p androidcast_crashes < sql/migrations/003_tickets.sql
+
+CREATE TABLE IF NOT EXISTS tickets (
+    id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
+    company_id INT UNSIGNED NOT NULL DEFAULT 1,
+    device_id BIGINT UNSIGNED NULL,
+    ticket_id VARCHAR(128) NOT NULL,
+    title VARCHAR(256) NOT NULL,
+    brief TEXT NULL,
+    body LONGTEXT NOT NULL,
+    opened_at_ms BIGINT NOT NULL,
+    created_at_ms BIGINT NOT NULL,
+    updated_at_ms BIGINT NOT NULL,
+    owner_username VARCHAR(64) NOT NULL DEFAULT '',
+    verified_by_username VARCHAR(64) NULL,
+    device_model VARCHAR(128) NULL,
+    app_package VARCHAR(128) NULL,
+    app_version VARCHAR(64) NULL,
+    os_name VARCHAR(64) NULL,
+    os_version VARCHAR(128) NULL,
+    rating TINYINT UNSIGNED NOT NULL DEFAULT 0,
+    tags_json LONGTEXT NOT NULL,
+    payload_json LONGTEXT NOT NULL,
+    UNIQUE KEY uq_tickets_ticket_id (ticket_id),
+    KEY idx_tickets_company (company_id),
+    KEY idx_tickets_opened (opened_at_ms),
+    KEY idx_tickets_updated (updated_at_ms),
+    KEY idx_tickets_owner (owner_username),
+    CONSTRAINT fk_tickets_company FOREIGN KEY (company_id) REFERENCES companies (id),
+    CONSTRAINT fk_tickets_device FOREIGN KEY (device_id) REFERENCES devices (id) ON DELETE SET NULL
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

sql/migrations/003_tickets.sqlite.sql

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+CREATE TABLE IF NOT EXISTS tickets (
+    id INTEGER PRIMARY KEY AUTOINCREMENT,
+    company_id INTEGER NOT NULL DEFAULT 1,
+    device_id INTEGER NULL,
+    ticket_id TEXT NOT NULL UNIQUE,
+    title TEXT NOT NULL,
+    brief TEXT,
+    body TEXT NOT NULL,
+    opened_at_ms INTEGER NOT NULL,
+    created_at_ms INTEGER NOT NULL,
+    updated_at_ms INTEGER NOT NULL,
+    owner_username TEXT NOT NULL DEFAULT '',
+    verified_by_username TEXT,
+    device_model TEXT,
+    app_package TEXT,
+    app_version TEXT,
+    os_name TEXT,
+    os_version TEXT,
+    rating INTEGER NOT NULL DEFAULT 0,
+    tags_json TEXT NOT NULL DEFAULT '[]',
+    payload_json TEXT NOT NULL,
+    FOREIGN KEY (company_id) REFERENCES companies(id),
+    FOREIGN KEY (device_id) REFERENCES devices(id) ON DELETE SET NULL
+);
+
+CREATE INDEX IF NOT EXISTS idx_tickets_company ON tickets(company_id);
+CREATE INDEX IF NOT EXISTS idx_tickets_opened ON tickets(opened_at_ms DESC);

sql/migrations/004_ticket_workflow.sql

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+-- Ticket workflow, assignees, comments. Run as MySQL root on existing DBs.
+-- mysql -u root -p androidcast_crashes < sql/migrations/004_ticket_workflow.sql
+
+ALTER TABLE tickets
+    ADD COLUMN workflow_state VARCHAR(32) NOT NULL DEFAULT 'triage' AFTER tags_json,
+    ADD COLUMN assignees_json LONGTEXT NOT NULL DEFAULT '[]' AFTER workflow_state;
+
+CREATE TABLE IF NOT EXISTS ticket_comments (
+    id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
+    ticket_id BIGINT UNSIGNED NOT NULL,
+    author_username VARCHAR(64) NOT NULL,
+    body LONGTEXT NOT NULL,
+    created_at_ms BIGINT NOT NULL,
+    updated_at_ms BIGINT NOT NULL,
+    KEY idx_ticket_comments_ticket (ticket_id),
+    KEY idx_ticket_comments_created (created_at_ms),
+    CONSTRAINT fk_ticket_comments_ticket FOREIGN KEY (ticket_id) REFERENCES tickets (id) ON DELETE CASCADE
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

sql/migrations/005_ticket_attachments.sql

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+-- Ticket attachments: uploaded files + external links (incl. Google URLs).
+-- mysql -u root -p androidcast_crashes < sql/migrations/005_ticket_attachments.sql
+
+CREATE TABLE IF NOT EXISTS ticket_attachments (
+    id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
+    ticket_id BIGINT UNSIGNED NOT NULL,
+    kind ENUM('file', 'link') NOT NULL,
+    title VARCHAR(256) NOT NULL DEFAULT '',
+    external_url TEXT NULL,
+    provider VARCHAR(32) NOT NULL DEFAULT 'generic',
+    storage_name VARCHAR(128) NULL,
+    original_name VARCHAR(256) NULL,
+    mime_type VARCHAR(128) NULL,
+    size_bytes BIGINT UNSIGNED NULL,
+    created_by VARCHAR(64) NOT NULL,
+    created_at_ms BIGINT NOT NULL,
+    KEY idx_ticket_attachments_ticket (ticket_id),
+    KEY idx_ticket_attachments_created (created_at_ms),
+    CONSTRAINT fk_ticket_attachments_ticket FOREIGN KEY (ticket_id) REFERENCES tickets (id) ON DELETE CASCADE
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;