initial

sql/migrations/003_tickets.sql

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+-- Tickets (tasks / QA / user issues) — same console as crash reports.
+-- Run: mysql -u root -p androidcast_crashes < sql/migrations/003_tickets.sql
+
+CREATE TABLE IF NOT EXISTS tickets (
+    id BIGINT UNSIGNED AUTO_INCREMENT PRIMARY KEY,
+    company_id INT UNSIGNED NOT NULL DEFAULT 1,
+    device_id BIGINT UNSIGNED NULL,
+    ticket_id VARCHAR(128) NOT NULL,
+    title VARCHAR(256) NOT NULL,
+    brief TEXT NULL,
+    body LONGTEXT NOT NULL,
+    opened_at_ms BIGINT NOT NULL,
+    created_at_ms BIGINT NOT NULL,
+    updated_at_ms BIGINT NOT NULL,
+    owner_username VARCHAR(64) NOT NULL DEFAULT '',
+    verified_by_username VARCHAR(64) NULL,
+    device_model VARCHAR(128) NULL,
+    app_package VARCHAR(128) NULL,
+    app_version VARCHAR(64) NULL,
+    os_name VARCHAR(64) NULL,
+    os_version VARCHAR(128) NULL,
+    rating TINYINT UNSIGNED NOT NULL DEFAULT 0,
+    tags_json LONGTEXT NOT NULL,
+    payload_json LONGTEXT NOT NULL,
+    UNIQUE KEY uq_tickets_ticket_id (ticket_id),
+    KEY idx_tickets_company (company_id),
+    KEY idx_tickets_opened (opened_at_ms),
+    KEY idx_tickets_updated (updated_at_ms),
+    KEY idx_tickets_owner (owner_username),
+    CONSTRAINT fk_tickets_company FOREIGN KEY (company_id) REFERENCES companies (id),
+    CONSTRAINT fk_tickets_device FOREIGN KEY (device_id) REFERENCES devices (id) ON DELETE SET NULL
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;